Role Based Salary Tables

The following salary tables were generated directly from the survey responses without considering any outside data. Based on the findings of the analysis, years of experience is the strongest predictor in determining which quartile an individual is most likely to fall into. Depending on the country, the particular experience can vary. For the United States and Australia, ServiceNow experience was most correlated with compensation. For India, IT experience was most relevant. Lastly, for the United Kingdom and Canada, total experience was most informative. Additionally, for United States based workers, variable compensation (bonus, hourly, etc) of more than 25% of total compensation increases the probability of being compensated in the upper half of the scale.

The findings of the survey indicate that job title is technically irrelevant but strongly correlated with years of experience. In order to maintain consistency with traditional salary table based approaches, the decision was made to include the job titles in the tables. Country and role breakdowns with too few responses submitted were omitted both to preserve anonymity and to reduce the risk of publishing skewed data.

United States

Total Compensation (USD) by Role in the United States
Min Q1 Median Q3 Max
ServiceNow Administrator $49,200 $66,250 $82,000 $116,934 $128,250
Technical Analyst / Business Analyst / Project Manager $55,000 $82,375 $92,000 $93,125 $95,000
ServiceNow Developer/Programmer $40,000 $96,509 $125,000 $150,000 $270,000
Solutions Architect $110,000 $125,000 $143,000 $155,000 $425,000
Manager / Director / Process Owner / Practice Lead $118,000 $133,847 $151,000 $159,875 $198,000
Technical Architect $29,200 $150,700 $172,800 $244,000 $390,000
Executive / Engagement Manager $225,000 $243,750 $250,000 $272,500 $340,000

India

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Total Compensation (INR) by Role in India
Min Q1 Median Q3 Max
ServiceNow Administrator ₹ 3,79,998 ₹ 4,50,002 ₹ 5,27,503 ₹ 7,04,994 ₹ 9,09,994
ServiceNow Developer/Programmer ₹ 2,39,991 ₹ 5,20,006 ₹ 9,00,004 ₹ 12,45,006 ₹ 26,00,007
Technical Analyst / Business Analyst ₹ 6,50,002 ₹ 13,00,003 ₹ 18,99,992 ₹ 19,99,997 ₹ 19,99,997
Technical Architect ₹ 2,70,003 ₹ 13,49,995 ₹ 19,10,003 ₹ 22,87,504 ₹ 31,99,995
Solutions Architect ₹ 10,00,009 ₹ 15,89,997 ₹ 20,05,003 ₹ 21,99,997 ₹ 32,50,008
Project Manager ₹ 11,39,995 ₹ 16,44,995 ₹ 21,49,994 ₹ 25,78,500 ₹ 30,07,005

United Kingdom

Total Compensation (GBP) by Role in the United Kingdom
Min Q1 Median Q3 Max
ServiceNow Developer/Programmer £35,000 £45,000 £47,500 £50,000 £65,000
Solutions Architect / Technical Architect £80,013 £82,506 £85,000 £92,500 £100,000

Australia

Total Compensation (AUD) by Role in Australia
Min Q1 Median Q3 Max
ServiceNow Developer/Programmer $81,999 $94,000 $106,000 $118,000 $130,000
Solutions Architect $180,000 $181,250 $182,500 $183,750 $185,000

Canada

Total Compensation (CAD) by Role in Canada
Min Q1 Median Q3 Max
ServiceNow Developer/Programmer $80,000.13 $87,499.81 $89,999.70 $91,249.80 $95,000.08
Solutions Architect $100,000.46 $132,499.96 $164,999.45 $169,999.83 $175,000.21